Online helpdesk & knowledge base simplified
eStreamDesk uses a minimalistic approach to web-based helpdesk management.
You will not find useless features and cluttered interface. The platform has the
features you actually use.
Why eStreamDesk?
eStreamDesk is a flexible helpdesk platform that enables support staff to
easily manage many requests from multiple services. The portal empowers customers
with self-help functionality that drives down costs and enhances the customer experience.
Custom branding
Add your logo, name and branding to your helpdesk portal.
Web based
Work from anywhere, whether you are at your desk, on the road, or working from home.
Simple and easy to use
Our goal is to provide great experience for both agents and customers while keeping
the service simple and easy to use.
Correspondence tracking
Every ticket is displayed as a sequence of comments. The status attribute shows
whether the ticket is open, resolved or waiting for input from the customer.
Twitter integration
The service will automatically track and create tickets for all tweets sent to your company account.
Facebook integration
The helpdesk will automatically import tickets for all posts and messages on your company Facebook page.
